FAQ
Frequently Asked Questions
What is a reborn baby doll?
A reborn baby doll is a handcrafted, lifelike doll created by artists to closely resemble a real newborn or infant. They are made from silicone or vinyl, hand-painted with multiple layers of realistic skin coloring, and weighted so they feel like a real baby when held.
What is the difference between silicone and vinyl reborn dolls?
Silicone reborn dolls are made from platinum-cure silicone — incredibly soft and realistic to the touch, fully bathable, and the most lifelike option available. They are generally priced higher.
Vinyl reborn dolls feature a hand-painted vinyl head and limbs with a cloth body. They offer excellent realism at a more accessible price and are the most popular choice for first-time buyers.
Are reborn dolls safe for children?
Our dolls are crafted for collectors and enthusiasts of all ages. Dolls with small accessories or loose-rooted hair are recommended for ages 3 and up. All dolls on baby-reborn.com comply with applicable US toy safety standards. Adult supervision is always recommended for young children.
How long does shipping take?
Standard delivery within the US takes 5–10 business days. Expedited options are available at checkout. Orders over $79 qualify for free standard shipping.
Do you ship internationally?
We primarily serve customers in the United States. For international shipping inquiries, please contact us at hello@baby-reborn.com.
What is your return policy?
We offer a 14-day return policy for unused dolls in original packaging. To start a return, contact us at hello@baby-reborn.com within 14 days of delivery. Refunds are processed within 5–7 business days once the item is received.
Does every doll come with a birth certificate?
Yes! Every doll purchased from baby-reborn.com ships with a complimentary birth certificate. It can be personalized upon request — just add a note at checkout.
How do I care for my reborn doll?
Keep your doll out of direct sunlight to prevent color fading. Vinyl dolls can be spot-cleaned with a damp cloth. Silicone dolls can be gently bathed in lukewarm water. Avoid harsh chemicals or rough handling of the hair.
Can I request a custom doll?
We do not currently offer custom orders, but our catalogue of over 25 dolls covers a wide range of skin tones, eye colors, hair styles, and sizes. Browse the full collection to find your perfect match.
Still have questions?
We’re happy to help! Reach out at hello@baby-reborn.com or visit our Contact page.